FAQ

RETURNS

  • Apparel & Accessories You can return a product for up to 30 days from the date your order is received. Any product you return must be in the same condition you received it and in the original packaging.

    • Return shipping cost is the responsibility of the customer. However, we can provide a shipping label if needed and we will deduct $15 from your refund.

    • Please email customerservice@hebrubrandstudio.com for return instructions and be sure to include your order number.

  • Edition Items All edition releases are considered FINAL SALE. No returns are accepted on any final sale items, except where flaws in workmanship are found. If you receive a damaged item you have 5 days from delivery to inspect your order and contact customer service at customerservice@hebrubrandstudio.com

How secure is this store? 
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits.

Do I need a PayPal account to purchase from this store? 
No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account you may use it.

International Orders may be subject to customs fees and duties by the destination country. We do not control or oversee fees or duties and cannot be held responsible for any additional charges the destination country imposes. These costs are the sole responsibility of the customer.

Edition Releases are limited one piece per customer. If you order more than one of any edition item, your order will be canceled. If your order is believed to be linked with a reseller account or bot-purchase, your order will be canceled.

Tracking All orders are shipping within 7 business days of order being placed, unless otherwise stated for a specific product. Once shipped you will receive an email with your tracking number. If you do not receive an email after 7 business days please email customerservice@hebrubrandstudio.com

What forms of payment do you accept? 
We gladly accept Visa, MasterCard, American Express, Discover, or account payments through PayPal. 

Sizing Chart (Men)

M 20” x 29” 
L 22” x 30” 
XL 24” x 31” 
2X 26” x 32” 
3X 28” x 33” 


Sizing Chart (Women)

S 15-1/2" x 25 3/4” 
M 16-1/2" x 26 3/8” 
L 17-3/4" x 27” 
XL 18-3/4" x 27 5/8” 
2X 20-1/4" x 28 3/4”