Contact Us

FAQ

Sizing Chart (Men)

M 20” x 29” 
L 22” x 30” 
XL 24” x 31” 
2X 26” x 32” 
3X 28” x 33” 


Sizing Chart (Women)

S 15-1/2" x 25 3/4” 
M 16-1/2" x 26 3/8” 
L 17-3/4" x 27” 
XL 18-3/4" x 27 5/8” 
2X 20-1/4" x 28 3/4” 


What forms of payment do you accept? 
We gladly accept Visa, MasterCard, American Express, Discover, or account payments through PayPal. 

Name *
Name

How secure is this store? 
This store uses  PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits.

Do I need a PayPal account to purchase from this store? 
No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account you may use it.

International orders are subject to customs fees by the destination country. We have no control over how much you are charged for customs and the fees are completely independent of Hebru Brand Studios. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you.

RETURN / EXCHANGE POLICY

We allow returns & exchanges 30 days from the day you receive the package. This means we would need to receive the return on or before the 30th day.

Clothing: Clothing can not be washed or worn & must have all of the original tags. If the item is visibly worn, we will not credit the cost of the merchandise; customer will be responsible for return shipping of the item. 

*Return shipping charges*

PLEASE READ

If Hebru Brand Store sends you the wrong item then we will cover the cost of the return shipment and the cost of the replacement item shipment.

If you are returning something because you did not order the right size or would like to exchange for another product, then you are responsible for the return shipping cost and replacement item shipping cost.

All returns should be sent to
Hebru Brand Studios
Attn: Returns
1601 S Morgan St.
Chicago, IL 60608

If you have any questions, please use the Contact section above to ask us any questions.

ORDER TRACKING

ALL ORDERS ARE SHIPPED WITHIN 7 BUSINESS DAYS OF THE ORDER BEING PLACED AND FUNDS CLEARED. ITEMS ARE SHIPPED FED EX EXPRESS WITH DELIVERY CONFIRMATION.

FOR INTERNATIONAL CUSTOMERS PLEASE CONTACT HEBRUBRANDSTORE@GMAIL.COM FOR A SHIPPING QUOTE.